Note: This was left as a comment for the previous post, but I thought it deserved a post of its own. — Peter
My name is Matthew, and I am the FoH Supervisor at Le Petit Parisien.
I’ve been reading with horror some of the stories on this post, and would like to address some of the points raised, if I may.
Firstly, to Peter, the writer of this popular blog, you were correct that when we first opened, just over two weeks ago, we did not have any French or Belgian beer on tap.
Sadly, we are tied to Punch Taverns on our beers and ciders, and Punch’s only French beer is Kronenbourg, which we now stock in place of Carlsberg.
We also have (this morning in fact) installed Leffe Blonde, and Hoegarden, much to our excitement.
We are hoping to start a revolving selection of Real Ales (I am an enormous Real Ale fan), on our single beer engine, and some interesting Ciders on draft from the fridge. This will hopefully be ready by this weekend!
Thankyou for your well wishes, it does mean a lot to hear reserved judgement and constructive criticism! I am very glad that you enjoyed your steak baguette, we are very proud of the meat that our butcher provides‐ we have worked with him for many years.
Monkeycat: I am sorry that your Mixed Grill didn’t live up to your expectations.. The Parisien owner has assured me that it is something that one does see in authentic Parisien brasseries, and *I* can assure you that the grill is cleaned every evening, but I apologise if you way you were spoken to upset you‐ you’re quite right about us needing to listen to our customers!
Yak: Oh dear! There are only three staff members Front of House, including myself and the Owner, so it seems as though you
must have asked about the crepe to our young trainee barman.. I will arrange a staff meeting to discuss the menu in detail again. Also‐ I really do believe that our food does represent good value for money.. Everything we produce is fresh, made on the premises, and never frozen (well apart from the frites and the ice cream 😉 !).
Our Nicoise Salad has a fresh tuna steak on top, our Cote de Boeuf is over 1kg for sharing between two people and can be cut with a butter knife! I do hope you try us again soon, and haven’t been put off completely!
Copeywolf: I don’t really know what you mean by saying that we’re a gimmick.. We’re owned by a Frenchman (the ’small
parisien’ himself), and our Chefs are both French, one from Paris and the other from Algeria. I assure you they all speak French! I do not speak much French, but the Owner is teaching me slowly! We do now have Punch’s only French beer, as discussed above, and I can whole heartedly assure you that none of our food is ‘plain crepe’, unless you ask for one 😉 .
Vix: I’m so sorry! You seem to have had a dreadful experience! I suppose your feelings about the painting, interior design, and the staff are subjective, but I’m sorry that you hate it so much.. I am confused about how you could have waited an hour for an omelette(!), and have been told there was no sparkling water when we have cases and cases of it downstairs. This is all a mystery to me. However, it is entirely likely that our barman hadn’t heard of a St Clements, or even bitter lemon. He is young and has not worked anywhere before in his life. However, what he might have lacked two weeks ago in knowledge he makes up for in enthusiasm and hard work. We are giving him a chance and training him up; ‘Employ enthusiasm and teach skills!’, my father used to say!
Just a couple more things before I go (for fear of monopolising this post!!): I think Mark Dodds is right about hitting the ground running. We have experienced teething problems, and we are ironing them out. We are planning on rolling out some new menu items (FISH!!), a cocktail list and NHS discounts. We are also going to start opening our upstairs room for private hire, doing live Jazz on Sunday evenings, and getting our Algerian Head Chef to prepare delicious Cous Cous nights.
One last thing: It is very easy to read and write bad reviews of a place online. I speak to as many customers as I can, and as far as I can tell, nearly all of them are very happy.. I really am sorry for the bad experiences that some of you have had, and appreciate that some people won’t like that way we have decorated the place, but we DO care about what people think, and WILL respond to your feedback, so come in and see me (I’m the ‘non‐french’ speaking guy with red hair) and we can have a a glass of wine and a chat.
Thanks for your feedback, hopefully I will have the time to be a regular visitor to the Camberwell blogosphere (I have lived in Camberwell myself for almost 4 years).
Sorry for taking up so much room!